1. Our Commitment MindSpa Wellness Clinic is committed to protecting your privacy. We understand mental health is deeply personal, and we handle all information with care, discretion, and full compliance with HIPAA (Health Insurance Portability and Accountability Act).
2. Information We Collect We may collect the following when you interact with our Website:

• Personal information you voluntarily provide: name, email, phone number, and the nature of your inquiry
• Non-personal information collected automatically: IP address, browser type, pages visited, and visit duration via cookies and analytics tools

We do not collect protected health information (PHI) through this Website. Clinical health information is collected and managed separately through our secure patient portal in full HIPAA compliance.

3. How We Use Your Information

• To respond to your inquiries and appointment requests
• To improve Website functionality and user experience
• To send updates or educational content, only if you opt in
• To comply with applicable laws and protect user safety

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

4. HIPAA & Mental Health Privacy As a mental health provider, we are bound by HIPAA's Privacy Rule. Your protected health information (PHI) — including treatment records, session notes, and diagnoses — is kept strictly confidential. We only share PHI when:

• Required by law
• Necessary for your treatment or coordinated care
• You have provided written authorization
• There is an imminent risk of harm to you or others

Psychotherapy notes receive additional protection under HIPAA and are never shared without your explicit written consent.

5. Cookies & Tracking We use cookies and tools such as Google Analytics to understand how visitors use our Website. This data is anonymous and used only to improve our site. You may disable cookies in your browser settings, though some site features may be affected.
6. Children's Privacy This Website is not intended for anyone under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
7. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of internet transmission is completely secure.
8. Your Rights You have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, where applicable
• Opt out of marketing communications at any time

To exercise any of these rights, contact us directly.

9. Changes to This Policy We may update this Privacy Policy periodically. The updated version will always be posted on this page with the revised effective date.
10. Contact Questions or concerns about your privacy? info@mindspawellnessclinic.com 978-955-7660 MindSpa Wellness Clinic, Worcester, MA